CLN Network News

CLN Job Bulletin: Director of Community Impact 
United Way of Southern Chautauqua County

United Way of Southern Chautauqua County - logo
POSITION TITLE: Director of Community Impact
LOCATION: Jamestown, NY
REPORTS TO: Executive Director
COMPENSATION: Full time Position; Salary Range $43,000 – $48,000. Benefits include health, dental and vision insurance; retirement and life insurance; vacation and sick time.

The United Way of Southern Chautauqua County mobilizes the community to help people improve their lives.
UWSCC has an annual campaign of $1.3 million and currently manages one large state grant, in addition to
smaller federal and local grants. We currently invest in 26 community partners and 39 local programs working
around common goals in Academic Success, Self Sufficiency, Ready Workforce and Health & Independence.
In addition to supporting 2-1-1 WNY, we play a vital role in supporting a very successful VITA (Volunteer
Income Tax Assistance) program.

The Director of Community Impact engages diverse stakeholders and partners to efficiently and effectively
address community needs and priorities. This is accomplished by managing complex issues and working to
achieve desired results. They are able to gather, interpret, and use relevant data to drive strategy development
and facilitate change. The Director of Community Impact is a leader who takes initiative to address key
priorities and drives collective community outcomes.

Mission-Focused: able to link donor, volunteer, and advocates’ aspirations to needs, strives to accomplish
goals, separates own interests from organizational interests
Relationship-Oriented: understands what motivates individuals and organizations, values diversity and
inclusion, effectively communicates, actively listens to and facilitates diverse input and contributions
Collaborator: takes collaborative approach to addressing issues, mobilizes a broad range of resources
Results-Driven: focuses on results and can effectively communicate goals and impact, promotes innovation
and is willing to take risks, holds oneself accountable and is self directed
Brand-Steward: acts with integrity and strong ethics to foster trust at all levels (personal, market, society),
internalizes the meaning and commitment of United Way and consistently acts according to its values and
purpose, is accountable and transparent with all stakeholders


  • Acquires and displays expertise in United Way’s priority areas
    Researches evidence-based programming and best practices employed in similar communities
    Able to distill complex information into a simple and compelling message
    Asks insightful and provocative questions
  • Oversees program funding process in alignment with Roadmap for Change
    o  Establishes timelines for Allocation of funding
    o  Drafts Request for Proposals for approval by Community Impact Cmte
    o  Supports community partners in preparation for and submission of RFP
    o  Recruits, trains and supports volunteers from diverse backgrounds and workplaces in making
    funding decisions
    o  Prepares Scorecard and Funding Agreement for one-on-one review with community partners
  • Works with community partners to develop and implement programming
    o  Provides feedback and support in selection of appropriate measurable goals
    o  Understands constraints and assists in turning challenges into opportunities
    o  Coaches and mentors community partners through constructive feedback
    o  Manages conflict and tensions between collaboration and competition and works constructively to
    resolve conflict by advancing win-win solutions
  • Assesses community need and aspirations by actively engaging with a diverse group of stakeholders
    o Is consistently present and visible in the community by actively participating on committees and
    o Works inclusively with individuals, partners and organizations to act on common goals across
    various demographic and exhibits cultural competence
  • Researches, develops, and evaluates progress toward Board established goals and metrics
    o Able to describe results and progress to the larger community with authenticity, clarity, and
  • Works collaboratively with Resource Development Coordinator to develop compelling messages
    o Seeks opportunities to translate program outcomes into investment opportunities
    o Supports strategies to engage donors year-round through volunteerism and impact tours
  • Works with Executive Director to implement new projects as directed
    o Provides leadership and/or support to special initiatives
    o Play lead role in external funding opportunities
    o Ensures that grant deliverables are achieved
    o Gathers necessary outcome information for reporting to special funders
  • Creates a positive image – is enthusiastic, positive, charismatic, and can generate trust of partners.
    o Conveys energy and passion
    o Demonstrates self-control in difficult situations
    o Fosters innovation and change
    o Is flexible and willing to step out of the comfort zone


  • Bachelor’s Degree in social work, business, or other relevant field
  • 5 years of experience in program management or evaluation
  • Grant writing and reporting experience, as well as knowledge of United Way funded programs and
    allocation process a plus.

    To apply: Please send resume and cover letter to by July 5, 2019.

    United Way of Southern Chautauqua County is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law